Property Management in Downtown

Professional photography is typically scheduled within 24-48 hours, and your property will be live on all platforms within 24 hours of the photo shoot.

We recommend routine inspections every 6 months, with additional move-in and move-out inspections. Properties with new tenants or recent maintenance issues may benefit from more frequent inspections.

With traditional management, you might speak to a different person every time you call. With HP2's dedicated manager model, you work exclusively with one experienced professional who knows your property inside and out. They handle everything from tenant relations to maintenance coordination, providing consistent, personalized service.

We can typically have your rent collection system active within 48 hours. Our team handles all tenant communication and portal setup for a seamless transition.

Most tenant screening reports are completed within 24-48 hours of receiving the application and required documentation.

You receive detailed monthly reports by the 15th of each month, covering the previous month's activity. We also provide annual summary reports for tax preparation and quarterly market analysis reports.

Most properties are leased within 10-14 days of listing, with our average turnaround being 24 days vs Houston market average of 36 days. The exact timeline depends on factors like property condition, pricing, and local market conditions.

We handle all types of maintenance issues including plumbing, electrical, HVAC, appliance repairs, general maintenance, and emergency repairs. Our vetted contractor network covers everything from minor fixes to major system replacements.

Yes. We do virtual showings, digital closings, and turnkey management.

Our full-service leasing includes professional photography, multi-platform marketing, in-person agent showings, comprehensive tenant screening (credit, background, employment, and reference checks), lease document preparation, and move-in coordination.

All our showing agents are licensed Texas real estate professionals with extensive local market knowledge and professional presentation training.

In Texas, the eviction process typically takes 3-4 weeks from notice to completion, depending on tenant response and court schedules. Our legal team ensures each step is completed correctly and efficiently.

Your property will be syndicated across 50+ platforms including Zillow, Apartments.com, Rent.com, Craigslist, Facebook Marketplace, and many others for maximum exposure.

Emergency issues receive a response within 15 minutes on average. Non-emergency requests are typically completed within 48 hours. We coordinate directly with contractors to ensure the fastest possible response times.

Our comprehensive screening includes credit checks, criminal background verification, employment validation, income verification (typically 3x rent), previous landlord references, and identity verification. We ensure tenants meet your criteria before approval.

We require identity verification and conduct a brief pre-qualification interview to ensure prospects are serious and financially capable before scheduling showings.

The fee is one month's rent, billed only after successful tenant placement and lease signing. There are no upfront costs. Any required inspections or maintenance coordination may incur additional fees.

We focus on long-term holds. If STR makes sense in a pocket, we'll say so—and why.

Our inspections include detailed examination of all rooms, fixtures, appliances, HVAC systems, plumbing, electrical components, safety features, and exterior conditions. We provide comprehensive photo documentation and detailed reports.

Our reports include rental income, all expenses categorized for tax purposes, net cash flow, accounts receivable, maintenance costs, vacancy periods, and year-to-date summaries. Everything is organized for easy tax preparation.

While your dedicated manager is your primary contact, we have a backup system in place. Your manager's team is fully briefed on your property, and our 24/7 emergency line ensures critical issues are always addressed immediately. Your manager will follow up on any issues handled in their absence.

Our system automatically escalates non-payment through professional notices, late fee enforcement, and legal process coordination if needed. You stay informed every step of the way.

We prepare all necessary legal documents including lease agreements, eviction notices, demand letters, court filings, and compliance documentation. All documents are tailored to Texas law and your specific situation.

No downloads required. Tenants access their payment portal through any web browser using simple login credentials we provide. The system works on all devices.

Yes, our experienced attorneys provide full court representation for eviction proceedings and other landlord-tenant disputes. We handle all court appearances so you don't have to.

Case-by-case based on property fit and owner goals.

Yes, all reports are available through our secure owner portal 24/7. You can view, download, and print current and historical reports at any time. We also email reports directly to you each month.

Owner approval is required for repairs over $300. Emergency repairs that prevent property damage or address safety issues may proceed immediately with owner notification. You have full control over your maintenance spending.

Most residential property inspections take 2-4 hours depending on the size and condition of the property. We provide detailed reports within 72 hours of the inspection.

Our agents are available 7 days a week including evenings and weekends. We offer flexible scheduling to accommodate working professionals and busy schedules.

Absolutely! We provide a preview of your listing with photos and description for your approval before publishing across all platforms.

We list your property on 50+ platforms including Zillow, Apartments.com, HAR.com, Trulia, Hotpads, Zumper, Realtor.com, Facebook Marketplace, Craigslist, and specialized Houston rental sites, plus thousands of brokerage websites and portals. This ensures maximum exposure to potential tenants.

Absolutely! You'll have your manager's direct phone number and email. No more call centers or ticket systems—just direct communication with someone who knows your property and can provide immediate answers.

Yes! Our leasing service is completely standalone. You can choose leasing only or bundle it with our HP2 Complete Management plans. Many property owners use our leasing service and then self-manage their properties.

Most showings can be scheduled within 24-48 hours. Emergency showings for qualified prospects can often be accommodated same-day.

We price to the market, not wishful thinking. Better to place a qualified tenant quickly and keep them.

Our rent collection service is included with our property management. We charge a competitive percentage-based fee only on collected rent, so our success is aligned with yours.

Yes, all contractors in our network are licensed, insured, and thoroughly vetted. We verify credentials, check references, and monitor performance to ensure consistent quality and reliability.

While timeframes vary by property type, location, and market conditions, our professional marketing and showing process is designed to minimize vacancy time. Most properties receive qualified applications within the first few weeks of marketing.

We provide comprehensive fair housing training, review your screening criteria and advertising, and ensure all practices comply with federal and state anti-discrimination laws. This protects you from costly violations.

Yes, we coordinate the entire process from lease preparation and signing to security deposit collection and key handover. We also provide tenant orientation and ensure utilities are properly transferred.

Yes, our inspection reports meet legal standards and can be used as evidence in court proceedings, insurance claims, and tenant disputes. All reports include professional photography and detailed documentation.

Your dedicated manager conducts quarterly property inspections as standard, with detailed photo reports. They can also perform additional inspections upon request or when specific concerns arise. Because they know your property well, they're more likely to spot potential issues early.

We conduct a comprehensive market analysis using local rental data, comparable properties, and current market conditions to recommend the optimal rent price that maximizes both income and occupancy speed.

Our reports are designed with tax preparation in mind. Expenses are categorized according to IRS guidelines, and we provide annual summaries that your accountant can use directly. This saves time and ensures accuracy.

Yes! If you own multiple properties, we'll assign the same dedicated manager to all of them whenever possible. This gives you a single point of contact for your entire portfolio and ensures consistent management across all your investments.

Yes, we include local market data, rental rate comparisons, and trend analysis to help you understand how your property performs relative to the Houston market. This helps with pricing decisions and investment planning.

We continuously monitor performance and can adjust pricing, update photos, or refresh the listing description to improve results. Our goal is to minimize vacancy time while maximizing your rental income.

We only charge our fee when we successfully place a qualified tenant who signs a lease. If we're unable to find a suitable tenant, you don't pay our leasing fee (though any property preparation costs would still apply).

Our 24/7 emergency line connects tenants directly to our maintenance coordinators. We assess the urgency, dispatch appropriate contractors, and keep you informed throughout the process with real-time updates and photos.

Our legal team is available to respond to tenant legal threats, assess the validity of claims, and provide proper legal response. We protect your interests while ensuring compliance with all applicable laws.

Our agents conduct professional tours highlighting property features, answer questions about the neighborhood, and provide immediate feedback on prospect interest and qualifications.

We manage security deposits in compliance with Texas law and coordinate all maintenance requests through our network of trusted contractors, keeping you informed throughout the process.

Yes—timeline planning, identification support, and management on the back end.

Tenants do not need to be present, but we provide proper notice as required by Texas law. We can coordinate with tenants for convenient scheduling and ensure minimal disruption to their daily routine.

We conduct comprehensive market analysis using real-time data from your specific Houston neighborhood, comparing similar properties, recent rentals, and current market trends to set competitive pricing that maximizes income while minimizing vacancy time.

Your manager builds personal relationships with your tenants from day one. They handle all communication, from lease signing to move-out. This consistency builds trust, leading to better property care, faster issue resolution, and higher tenant retention rates.

While our thorough screening process significantly reduces this risk, we stand behind our placements. If a tenant we screen fails to meet lease obligations within the first 90 days due to our screening oversight, we will re-lease the property at no additional cost.

We provide prioritized repair recommendations with cost estimates and urgency levels. Our team can coordinate with trusted contractors for repairs and help you determine the best course of action for your investment.

Yes, we handle all aspects of lease completion including document preparation, security deposit collection, key exchange, and move-in coordination. We ensure a smooth transition for both you and your new tenant.

Our team is available to explain any aspect of your reports. We can schedule calls to review your property's performance, discuss market trends, or help you understand the financial data. Clear communication is part of our service.

Basic legal guidance is included with our property management services. For complex legal matters requiring attorney representation, we provide these services at competitive rates with our legal partners.

Yes, you'll receive detailed analytics showing views, inquiries, and application rates across all platforms so you can see exactly how your property is performing.

You receive immediate feedback after each showing including prospect interest level, any concerns raised, and next steps for follow-up or application processing.

Every repair includes before-and-after photos, detailed work descriptions, parts used, time spent, and contractor information. This documentation is valuable for insurance claims, property records, and tax purposes.